For real. It totally sucked. I couldn't do anything. And I been waiting for them to call me. And they haven't called me. So I went down there yesterday, and I found out that the part for my monitor came in on Monday! I took my monitor down there on May 17th! So they haven't worked on it yet. It will probably will take another two weeks. Noo...I wasn't going to wait any longer. So I went ahead and brought a new one. If I get my old one, I might sell it.